Friendly. Reliable. Personalized.
From our Order Desk team to our Cooks and Delivery Drivers, our entire team at Pepperberry shares one common goal; to deliver friendly, reliable and personalized service to all of our clients. We pride ourselves not only on our high level of service but also on our excellence in quality, value and the ability to customize
all requests to suit you specific set of needs.
We'd love your feedback!
Client satisfaction is our number one priority at Pepperberry. We are constantly trying to find ways of improving our service and love to hear when we are exceeding our high standards.
If you have recently used our catering or event services, we would love to hear from you! Email us at firstname.lastname@example.org with your comments and feedback. Alternatively, if you have 5 minutes to spare, please fill out our Online Survey. Your feedback is greatly appreciated and will help us improve our service in the future.
Below are recent testimonials from just some of our satisfied customers!
“Just wanted to say thank you to you as well to your two drivers for all their hard work and efforts. The party was a great success and everyone appreciated the decorations and festive environment. The food was good as always and the samosas and chicken quantities were just right. Thank you once again. I would like to take this opportunity to wish you all as well as your Sales Manager a wonderful, relaxing holiday season."
“We received today's order at the clients and would like to thank you so much! The driver was amazing and a great help!!! He was very polite and helpful which was so appreciated. The clients were very impressed and hopefully will start doing business with you since the driver gave them a copy of your booklet ;)”
“A HUGE, heartfelt thank-you for the wonderful catering last night. Your staff ensured it was stress-free and as promised, everything was set up. The food was a homerun, the presentation awesome, the menu board – a wonderful touch, the candles were perfection HOWEVER the cake was dynamite!!! OMG I wish I had had more of that cake. Seriously delicious! I am so glad that I went ahead with the cake vs. a Costco slab cake. So worth it. I even posted a photo to your Pepperberry Facebook page. Thanks again for everything.”
“I want to thank you and your team for helping to make our lunch and learn presentation a great success! The feedback we received from the attendees was excellent. Everyone said the food was delicious and they also loved the presentation. Furthermore I would like to add that dealing with you and the inside team was an absolute pleasure. The time and attention your team paid to confirming the order and time of delivery made things at my end very easy. I will certainly use Pepperberry again and will be sure to recommend your services to all my friends and colleagues.”
“I would just like to personally thank you for coming through for us today. I do my best to get people to order their lunches in advance, however I’m sure you know that sometimes it is impossible with last minute meetings and hungry bellies. The spread was amazing (as always) and everyone is impressed with the presentation and quality of what they received. I cannot express how great it is to have your company as my #1 choice.”
"Just wanted to send a quick note to thank you and your staff for the AMAZING job on our lunch today! Having those 2 servers on site was a HUGE help and they were extremely thoughtful and efficient. And a big thanks to you for your efforts in ensuring my event went off without a hitch! Thank you, thank you, thank you! We'll definitely consider Pepperberry for our next event!"
"I am writing this letter to congratulate your organization on a wonderful job everyone did when we hired your company to cater our event. I would especially like to compliment your employees starting with your Sales and Marketing Manager. He was very knowledgeable and helpful when choosing our menus. It was a pleasure to do business with him... I would like to commend the gentleman who delivered the food; he was very prompt, professional and helpful in assisting us; and last but not least, your server was fantastic and kept everything in order, as well as professional all the way! Prompt delivery for all 3 days was amazing! Presentation was remarkable and the food was delicious and plentiful as we were serving young hungry tradesmen, who LOVE TO EAT! You can be sure that we will continue to do business with Pepperberry for years to come.”
“Yesterday's hot lunch sandwiches were a hit and went over very well... Overall, everything good as always and delivery was made in excellent time as always. Keep up the good work and I love doing business with Pepperberry. You haven't let me down at all this year.”
“I had good feedback from the lunch today. Especially in regard to the Chicken Parmesan – everyone loved it! Once again, your driver was polite, professional and very helpful.”
“Please thank your team for all their efforts in helping me to create what was a very well received client luncheon event! From arranging and placing the order with you, through delivery, to setup and service and finally billing and follow-up - it was just much easier than some other companies I have dealt with. And our guests really liked the food too.”
“We really enjoyed the order yesterday, the presentation was lovely and the sandwiches were so tasty, not too wet with condiments which were perfect, I’ve been finding other caterings to have very soggy sandwiches, not the case here! Looking forward to doing business with you!”
“I received your menus a few days back – and I have seen my share of food magazines and menus and it is not often I write a letter or give feedback to a company, but I was so impressed by them I feel that I must tell you. The layout and photography was perfect! I had an event today that needed catering for too, so decided to try you out and recommended you to my colleague whom I work alongside. We ordered the breakfast for 10 and the Basic Sandwich combo and must say that we were more than impressed – presentation was lovely and the quality, taste and efficiency of service was great. Thanks!”
“I wanted to let you know that all the food that was ordered was wonderful. The presentation, the taste of the food and the freshness was all terrific. By the way, the gentleman who delivered the food was polite, professional and very willing to assist me in bringing the delivery up to my meeting room. It was much appreciated!”
“Lunch at the clients today went amazing! They loved it thank you very much.”
“It was great everyone enjoyed the food - We definitely will call you again. Thank you so much!”
“Thanks for the delicious food once again. You guys are never a disappointment.”
“The event was fabulous. Great job by you and your team. Your server was fantastic and kept everything in order. Thanks!”
“Many thanks for everything you did to make our party a success. The initial feedback was very good. I’ll check with others today. I think the presentation was lovely and everyone represented the company very well.”
“Thanks to Pepperberry very much for working with me to put together a fabulous lunch! Everything looked and was wrapped beautifully and was delivered on time. The sandwiches, fruit & veggie trays, and desserts were eaten right up!”
“I just talked to my team, they really liked the salmon dish that your chef made for us.Thank you so much for all the attention and details that your team put together for us to make the dish a great success.”
“Thanks again – we had a lot of great comments about the food … looking forward to working with you again on future engagements.”
“Once again, breakfast was delicious and your service is awesome! I will for sure order from you more often :)”
“You guys are awesome! Thanks for the great service!”
“The food is great and the service with delivery and set up was amazing! He’s very good and professional. You guys are very helpful. Made our morning much smoother.”
“The guests loved the food from last delivery. Sweetness of dressings were just right. No negative feedback from any of the guests.”
“The food was excellent and the delivery was prompt.”
“Everything was great! Thanks so much for the breakfast platter, everything was very tasty and everyone enjoyed the lunch!”
“Thank you so much for catering a great lunch for our client last week. Today the head of our company said our clients and their CEO enjoyed lunch that day. This was refreshing news because she often prefers I order lunch from a different catering company. I prefer not to because they can be very impersonal (never can speak to a live person only via e-mail to order) and they are very costly. Thanks again for providing excellent service & food. We are looking forward to using your service again”
“Everything looks good for today’s lunch order. Thank you. Yesterday's breakfast and lunch was very well received. “
“Just thought you should know that the hot sandwiches were a hit, they loved it!”
“Thank you to you and all the staff at Pepperberry for all the amazing food yesterday. It looked amazing (and so does breakfast this morning, I can’t wait until lunch), all my admin colleagues were impressed with the quality and appearance of all the food that was sent yesterday, especially the prices. I was very happy to pass the menus that came with our orders to anyone who asked.”
“I also want to thank you for your quick responses in changing and updating our orders, I know last minute changes can be a major pain, but you and your colleagues have truly gone above and beyond with this and I appreciate everything.“
“Overall, they loved the food and the service and will be placing another order soon.”
“I just wanted to let you know how pleased I was with the order from Friday. Everything was well arranged and the staff enjoyed the food.”
“Everything went very well. The table settings were beautiful. Your head server was excellent and got compliments from the bride, who is also a server! Everyone loved the food. “
“I would like to thank you again very much for the delicious food that was prepared and delivered last week. You know we love it because here I am again, asking for lunch to be once again delivered to us here."
“I just wanted to let you know that the feedback I have gotten so far has been great. Everyone thought the lunches were outstanding. Thanks for all your time and effort getting this sorted out with delivery and packaging.”
“That sandwich lunch today was amazing! I am picky about my cold-cuts and potato salads but you were spot on! I had some white fish on focaccia, perhaps it was salmon… anyways it was damn good!”
“Everybody really enjoyed the pie and salad. I got several compliments on the quality of the food. Please pass on the compliments to the chef."
“I would like to take this opportunity to say a big thank you to Pepperberry Catering Services for the very generous donation of $100 for the 2012 Manulife Walk for Memories to benefit the Alzheimer Society of Toronto.”